top of page

TERMS & CONDITIONS

Please read carefully: The following Terms & Conditions define the respective parties’ responsibilities of the contractual agreement between Stetson Convention Services, Inc. and you, the Exhibitor. Acceptance of said terms and conditions will be construed when any of the following conditions are met:

 

  •  Signature of the Payment Authorization Form or

  •  An order for labor, services, and/or rental equipment is placed by an Exhibitor with Stetson or

  •  Work is performed on behalf of Exhibitor by labor secured through Stetson

 

DEFINITIONS: 

The name Stetson Convention Services, Inc. shall be construed within the meaning of this contract as Stetson Convention Services, Inc. and their employees, officers, agents and assigns, affiliated companies and related entities including but not limited to any subcontractors Stetson may appoint. The term Exhibitor shall be construed within the meaning of this contract as the EXHIBITOR and/or its employees, agents, representatives and/or any Exhibitor Appointed Contractor (EAC).

 

PAYMENT TERMS

 

Full payment, including any applicable tax, is due in advance or at show site. A $25.00 administrative fee will be applied to any refund based on overpayment of check. Stetson will charge a processing fee of 5% on the total amount of any invoice requiring a change of payment after the original payment has been processed. All payments must be in U.S. funds and all checks must be drawn on a U.S. Bank. Orders received without advance payment or after the deadline date will incur additional (standard) charges as indicated on each order form. All materials and equipment are on a rental basis for the duration of the show or event and remain the property of Stetson except where specifically identified as a sale. All Stetson rentals include delivery, installation and removal from Exhibitor’s booth. In case of cancellation, charges will be applied to all labor orders that are not cancelled in writing at least five days prior to the scheduled start time. If services have already been provided at the time of cancellation,no refund will be given. It is Exhibitor’s responsibility to advise Stetson personnel of any problem with any orders, and to check invoices for accuracy prior to the close of the exhibit. If Exhibitor is exempt from payment of sales tax, Stetson requires an exemptions certificate for the state in which the services are to be used. Resale certificates are not valid unless Exhibitor is rebilling these charges to its customers. For International Exhibitors, Stetson requires 100% prepayment of advance orders; any orders or services placed at show site must be paid at the show. For all others should there be any pre-approved unpaid balance after the close of the show, terms will be net 15 due and payable in Pittsburgh, PA upon receipt of invoice. Effective 15 days after invoice date, any unpaid balance will bear a finance charge at the lesser of the maximum rate allowed by applicable law, or 10% per month for the length of the outstanding invoice. If any finance charge hereunder exceeds the maximum rate allowed by applicable law, the finance charge shall automatically be reduced to the maximum rate allowed, and any excess finance charge received by Stetson shall either be applied to reduce the principal unpaid balance or be refunded to the payer. These payment Terms &Conditions shall be governed by and construed in accordance with the Laws of the State of Pennsylvania. In the event of any dispute between Exhibitor and Stetson relative to any loss, damage or claim, such Exhibitor shall not be entitled to and shall not withhold payment, or any partial payment, due to Stetson for its services as an offset against the amount of any alleged loss or damage. Any claim against Stetson shall be considered a separate transaction and shall be resolved on its own merits. Stetson reserves the right to charge Exhibitor for the difference between the Exhibitor’s estimate of charges and the actual charges incurred by Exhibitor, or for any charges that Stetson may be obligated to pay on behalf of Exhibitor, including without limitation, any shipping charges. If Exhibitor provides a credit card for payment and charges are rejected by the Exhibitor’s credit card company for any reason, Stetson hereby provides notice that it reserves the right, and Exhibitor authorized Stetson, to continue to attempt to secure payment through that credit card for as long as unpaid balances remain on Exhibitor’s account.

 

LABOR TERMS & CONDITIONS RESPONSIBILITY AND INDEMNIFICATION

 

LABOR UNDER THE SUPERVISION OF STETSON CONVENTION SERVICES, INC:

Stetson will be responsible for the performance of labor provided under this option. Stetson does not assume responsibility for any acts of, or loss to, persons, parties and/or other contracting firms not under Stetson’s direct supervision and control. In no event shall Stetson be liable for loss or damage caused by delay in labor beginning work when Exhibitor request labor to begin later than the start of the working day. Stetson shall not be responsible for loss, delay or damage due to strike, lockouts and/or work stoppages, or other causes beyond Stetson’s reasonable control. Stetson agrees to indemnify, hold harmless and defend Exhibitor from and against any and all demands, claims, causes of action, fines, penalties, damages, liabilities, judgments and expenses (including but not limited to reasonable attorney’s fees and investigation costs) for bodily injury, including any injury to Stetson employees, or property damage arising out of work performed by labor provided and supervised by Stetson, except when Exhibitor exercises direction and/or control over the work being performed.

 

LABOR UNDER THE SUPERVISION OF EXHIBITOR:

Exhibitor shall be responsible for the performance of labor provided under this option. It is the responsibility of Exhibitor to supervise labor secured through Stetson in a reasonable manner as to prevent bodily injury and/or Property damage and also to direct them to work in a manner that is in compliance with Stetson’s Safe Work Rules and/or Federal, State, County and Local ordinances, rules and/or regulations, including but not limited to Show or Facility Management rules and/or regulations. It is the responsibility of Exhibitor to check in with the Stetson Service Desk to pick up labor, and to return to the Service Desk to release labor when the work is completed. Exhibitor agrees to indemnify, hold harmless and defend Stetson from and against any and all demands, claims, causes of action, fines, penalties, damages, liabilities, judgments, and expenses (including but not limited to reasonable attorneys’ fees and investigation costs) for bodily injury, including any injury to Stetson employees, and/or property damage arising out of work performed by labor provided by Stetson but supervised by Exhibitor. Further, the Exhibitor’s indemnification of Stetson includes any and all violations of Federal, State, County or Local ordinances, “Show Regulations and/or Rules” as published and/or set forth by Facility or Show Management, and/or directing labor provided by Stetson to work in a manner that violates any of the above rules, regulations and/or ordinances.

 

_____________________________________________________________________________________________________________________________

 

 

MATERIAL HANDLING TERMS & CONDITIONS

 

  1.  Stetson and its subcontractors shall not be liable for damage, loss or delay to uncrated freight, freight improperly packed, glass breakage or concealed damage. Crates and packaging should be made of a design to adequately protect contents for handling by forklift and similar means.

  2.  Relative to inbound shipment(s), there may be a lapse of time between the delivery of shipment(s) to the booth by Stetson or its subcontractors and the arrival of the Exhibitor’s representative at the booth. Similarly, relative to outgoing shipment(s), it is possible that there will be a lapse of time between the completion of packing and the actual pickup of freight from the booth for loading onto a carrier. It is understood that during such times the shipment(s) will be left in the booth unattended. Therefore, it is agreed that Stetson and its subcontractors are not liable for the loss of, disappearance ofor damage to Exhibitor’s freight after the same has been delivered to Exhibitor’s booth, nor are Stetson and its subcontractors liable for Exhibitor’s freight before it is picked up from the Exhibitor’s booth for loading after the show. Consequently, all bills of lading covering outgoing shipment(s) submitted to Stetson or its subcontractors by Exhibitor will be checked at the time of pickup from the booth and corrected where discrepancies exist.

  3.  Stetson and its subcontractors shall not be liable for any damage incurred during the handling of equipment requiring special devices to properly load, place or reload unless 14 days advance notice has been given to Stetson in time to obtain the proper equipment.

  4.  Stetson and its subcontractors shall not be liable for any loss, delay or damage due to events beyond their reasonable control which cannot be avoided by the exercise of due care and prudence, including but without limitation to, strikes, labor disputes, lockouts or work stoppages of any kind, fire, theft, windstorm, water, vandalism, acts of God, mysterious failure of power or utilities and other events of force of nature.

  5.  Stetson and its subcontractors shall not be liable for ordinary wear and tear in handling of equipment.

  6.  It is understood that Stetson and its subcontractors are not insurers. Insurance, if any, shall be obtained by the Exhibitor. Amounts payable by Stetson hereunder are based on the scope of the liability as herein set forth and are unrelated to the value of the Exhibitor’s property. It is further understood and agreed that Stetson and its subcontractors do not provide for full liability should loss or damage occur. In the event that Stetson or its subcontractors should be found liable for loss or damage to Exhibitor’s equipment, the liability shall be limited to the specific article that was physically lost or damaged. Such liability shall be limited to a sum equal to $.10 per pound per article, with a maximum liability of $50.00 per item or $1,000.00 per shipment, whichever is less, as agreed upon damages and exclusive remedy. Provisions of this paragraph shall apply if loss or damage, regardless of cause or origin, results directly or indirectly to property through performance or nonperformance of obligations imposed by the offering of services to Exhibitors or from negligence, active or otherwise, by Stetson, its subcontractors or their employees.

  7.  Be sure your freight is insured from the time it leaves your firm until it is returned after the show. It is suggested that Exhibitors arrange all risk coverage. This can usually be done by riders to existing policies. Contact your insurance representative. Be sure your liability insurance is in effect during transit and return of your freight, during storageand at show site.

  8.  Stetson and its subcontractors shall not be liable to any extent whatsoever for indirect, special, incidental, or consequential damages, including but not limited to, delay any actual, potential or assumed loss of profits or revenues, loss of use of equipment or products or any collateral costs that may result from any loss, injury or damage to Exhibitor’s materials or exhibitor personnel, which may make it impossible or impractical to exhibit the Exhibitor’s materials.

  9.  Claims for loss or damage must be submitted to Stetson immediately at show site, and in any case not later than thirty (30) business days after the conclusion of the event. Any and all claims reported after thirty (30) days will be rejected. No suit or action shall be brought against Stetson or its subcontractors more than one year after the cause of action accrues.

  10.  The Exhibitor agrees, in connection with the receipt, handling, temporary storage and reloading of its freight, that Stetson and its subcontractors will provide these services as Exhibitor’s agent and not as bailee or shipper. If any employee of Stetson or its subcontractors shall sign a delivery receipt, bill of lading or other document, the parties agree that Stetson or its subcontractor will do so as the Exhibitor’s agent, and the Exhibitor accepts the responsibility thereof.

  11.  Stetson and its subcontractors shall not be liable for shipments received without receipts, freight bills or specified unit counts on receipts or freight bills, such as UPS, FedEx, DHL or van lines. Such shipments will be delivered to booth without guarantee of piece count or condition.

  12.  Empty container labels will be available at the Stetson Exhibitor Service Desk. Affixing the labels is the sole responsibility of the Exhibitor or its representative. It is understood that these labels are used for EMPTY STORAGE ONLY. Stetson assumes no responsibility for error in preceding procedures, removal of containers with old empty labels and without Stetson labels or improper information on labels. Stetson and its subcontractors assume no responsibility or liability for loss or damage to contents while containers are in storage or for mislabeled containers.

  13.  In order to expedite removal of freight from the show site, Stetsonhas the authority to change designated carriers, if such carriers do not pick up on time. Where no disposition is made by the Exhibitor, freight will be taken to a warehouse to await Exhibitor’s shipping instructions, and the Exhibitor agrees to be responsible for payment of charges relating to such handling at the warehouse. Stetson assumes no liability as a result of such rerouting or handling.

  14.  The Exhibitor agrees, in the event of a dispute with Stetson or its subcontractors relative to any loss or damage to any of the Exhibitor’s freight or equipment, that the Exhibitor will not withhold payment in any amount due to Stetson for material handling services or any other services provided by Stetson or its subcontractors as an offset against the amount of the alleged loss of damage. Instead, the Exhibitor agrees to pay Stetson prior to the close of the show for all such charges and further agrees that any claim the Exhibitor may have against Stetson or its subcontractors shall be pursued independently by the Exhibitor as completely separate.

  15.  Customer and/or the consignor warrants that all shipments shall comply with all applicable hazardous materials rules and regulations for the applicable mode of transport and all other health, safety and security regulations. All shipments shall be properly packaged, marked and labeled and clearly identified. No dangerous goods shall be tendered to Freight Forwarder for transportation, handling or storage without prior written agreement of Freight Forwarder . Customer and/or consignor shall indemnify and hold harmless Freight Forwarder and all service providers from any liability, loss, damage, fine or suit arising from breach of the warranties set forth herein.

 

The placing of an order for the services of tradesmen and women and the use of equipment by an Exhibitor or any agent of the Exhibitor shall be construed as an offer subject to acceptance and approval of Stetson in its sole discretion. Upon Stetson’s written acceptance and approval, the Exhibitor and its agents shall be bound by the terms and conditions set forth in Sections 1 through 15 above. Likewise, once Stetson has accepted and approved the Exhibitor’s offer, any shipper consigning or delivering a shipment to Stetson or its subcontractors on behalf of Exhibitor shall be bound by the terms and conditions set forth in Sections 1 through 15 above.

 

_____________________________________________________________________________________________________________________________

 

CONDITIONS FOR EXHIBITOR APPOINTED CONTRACTORS

 

Official Service Contractors:

Show Management, acting on behalf of all Exhibitors and in the best interest of the exposition, has appointed Stetson to perform and provide necessary services and equipment, Stetson is appointed to:

  •  Assure the orderly and efficient installation and removal of the overall exposition.

  •  Ensure the distribution of labor to all Exhibitors according to need.

  •  Provide sufficient labor to satisfy the requirements of Exhibitors, and for the exposition itself.

  •  See that the proper type and limits of insurance are in force.

  •  Avoid any conflict with local union and/or exhibit hall regulations and requirements.

 

Exhibitor Appointed Contractors:

Exhibitors may employ the service of independent contractors to install and dismantle their display, providing the Exhibitor and the installation and dismantling contractor comply with the following requirements:

  •  The Exhibitor must notify Show Management and Stetson in writing of the intention to utilize an independent contractor no later than 30 days prior to the first move-in day, furnishing the name, address and telephone number of the firm.

  •  The Exhibitor shall provide evidence that the Exhibitor Appointed Contractor has proper certificate of insurance with a minimum of $1,000,000 liability coverage, including property damage, to show management and Stetson at least 10 days before the show opening.

  •  Any Exhibitor who does not have a certificate of insurance on file in the Stetson office 30 days prior to the show will be automatically assessed a $200 fee.

  •  The Exhibitor agrees that he/she is ultimately responsible for all services in connection with his/her exhibit, including freight, drayage, rentals and labor.

  •  The Exhibitor Appointed Contractor must provide a certificate of insurance with at least the following limits: 1.) Comprehensive General Liability not less than $2,000,000 with respect to injuries to any one person in an occurrence. 2.) $2,000,000 with respect to injuries to more than one person in any occurrence. 3.) Workers’ Compensation insurance including employee liability coverage, in a minimum amount not less than $1,000,000 of individual and/or aggregate coverage. 4.) Stetson Convention Services must be named as an additional insured.

  •  The Exhibitor Appointed Contractor must agree to abide by all rules and regulations of the show, including all union rules and regulations.

  •  The Exhibitor Appointed Contractor must have all business licenses, permits and Workers’ Compensation insurance required by state and city governments and the convention facility management prior to commencing work, and shall provide Show Management with evidence of compliance.

  •  The Exhibitor Appointed Contractor will share with Stetson all reasonable costs related to its operation, including overtime pay for stewards, restoration of exhibit space to its initial condition, etc.

  •  The Exhibitor Appointed Contractor must furnish Show Management and Stetson with the names of all onsite employees who will be working on the exposition floor and see that they have and wear at all times necessary identification badges as determined by Show Management.

  •  The Exhibitor Appointed Contractor shall be prepared to show evidence that it has a valid authorization from the Exhibitor for services. The Exhibitor Appointed Contractor may not solicit business on the floor.

  •  The Exhibitor Appointed Contractor must confine its operations to the client’s exhibit area. No service desks, storage areas or other work facilities will be located anywhere in the building. Show aisles and public space are not a part of the Exhibitor’s booth space.

  •  The Exhibitor Appointed Contractor shall provide, if requested, evidence to Stetson that it possesses applicable and current labor contracts and must comply with all labor agreements and practices. The Exhibitor Appointed Contractor must not commit or allow to be committed by persons in its employment any acts that could lead to work stoppages, strikes or labor problems.

  •  The exposition floor, aisles, loading docks, service and storage areas will be under the control of the Official Service Contractor, Stetson. The Exhibitor Appointed Contractor must coordinate all of its activities with Stetson. For services such as electrical, plumbing, telephone, cleaning and drayage, no contractor other than the Official Service Contractors will be approved. This regulation is necessary because of licensing, insurance and work done on equipment and facilities owned by parties other than the Exhibitor. Exhibitors shall provide only the material and equipment they own and is to be used in their exhibit space.

______________________________________________

 

DISPLAY, STRUCTURE & SIGNAGE CONDITIONS

 

General Terms

  •  Items cancelled after Discount Deadline will receive a 50% refund. No refunds processed until the close of the event. No refunds will be granted to any items cancelled after print ready artwork or approval has been submitted.

  •  Payment authorization is required with all orders. Payment and/or print ready artwork received after Discount Deadline will be charged at the standard rate.

  •  Signature denotes acceptance of Terms & Conditions. All orders subject to the Terms & Conditions as outlined in the Exhibitor Service Manual.

 

Displays and Charging Structures

  •  Price includes exhibitor created graphics, labor and structure.

  •  Stetson Graphic Design is available and is billed in half hour increments ($50.00 per hour).

  •  Display structures can be customized to fit your needs. Reach out to your Exhibitor Services Representative for assistance.

  •  See furniture, accessory, signage, and A/V forms for additional items to enhance your custom display.

  •  Please return all keys provided with lock rental to the Stetson Service Desk at the end of the show. If a key is not returned, there will be $25.00 replacement fee.

 

Counters

  •  Price includes labor and structure only. See Order form to include Front Panel Signage.

  •  Please return all keys provided with lock rental to the Stetson Service Desk at the end of the show. If a key is not returned, there will be $25.00 replacement fee.

 

Hanging Structures

  •  Price includes metal, graphic, and banner build.

  •  Rigging labor is required and must be ordered separately. 

  •  Damaged frames and missing materials will be charged full replacement cost.

  •  Need something custom? Reach out to your exhibitor services representative for assistance.

 

 

SIGNAGE SUBMISSION GUIDELINES

 

Signage Submission Guidelines

  •  Please contact your Stetson Exhibitor Services Representative for signage deadlines, spec sheets, and a link to dropbox for file sharing.

  •  When submitting files, provide the print ready PDF file (editable) as well as any downloaded fonts. Any font files not supplied may be substituted and subject to additional graphic design charges.

  •  All PDF files must be saved to the size listed on the signage spec sheet (do not include any crop marks or bleeds on artwork).

  •  All logos submitted must be either an .eps, .ai, or high resolution file.

  •  All files must be saved as CMYK.

  •  All files must be clearly saved as Signage Product_Live Area Size of the file (ex: Welcome Showcard_22x28).

  •  When submitting files at half size (50%), please include in the file name followed by the final print ready size. (ex: Welcome Banner_Half Size_240x48)

  •  All meter board files must be saved with content 6 inches from the bottom.

  •  Any in-house work needed to prepare non-digital art for production or to correct digital files to a production ready state will be billed in half hour increments ($50.00 per hour).

 

______________________________________________

 

MATERIAL HANDLING & DRAYAGE SERVICES

 

Stetson Convention Services is the exclusive provider of material handling services. This should not be confused with the cost to transport (ship) your materials to and from the event. Below are the options and explanations to ship and store your material(s) whether in advance to the warehouse or directly to show site. 

 

ADVANCE SHIPMENTS TO WAREHOUSE:

  •  Shipments are received at warehouse, unloaded, and stored up to 30 days prior to show move-in date

  •  Shipments are delivered to show site, unloaded, and delivered to your booth—first freight on floor

  •  Empty containers are removed, stored, and returned to booth; empty labels are provided

  •  Reloading of freight for return to your specified destination

  •  Please include a Bill of Lading with weight, type of merchandise, and piece count

  •  Certified weight ticket must accompany shipment; hand-written tickets are NOT accepted as certified

  •  Call if you need to ship oversized material that will require special equipment or handling

  •  If your items will be arriving after the deadline, please notify Stetson of the shipment’s tracking numbers and piece count to ensure these items will be delivered in time to be loaded

  •  Label your freight correctly; labels are included in the manual for your convenience; include your exhibit company name, booth number and the name of the event

  •  Advantages to shipping in advance:

  •  Advance freight is in your booth when you arrive for set up

  •  Warehouse accepts freight Monday through Friday, no appointment necessary

  •  Freight will be received at the warehouse 3-30 days prior to move in (if freight is received after the warehouse

         deadline date or before opening dates, additional surcharges will incur)

 

DIRECT SHIPMENTS TO SHOW SITE:

  •  Shipments received at event site facility, unloaded from the carrier or exhibitor vehicle, and delivered to exhibitor booth

  •  Empty containers removed, stored, and returned to booth; empty labels provided

  •  Reloading freight for return to your specified destination

  •  Please include a Bill of Lading with weight, type of material, and piece count

  •  Certified weight ticket must accompany shipment; hand-written tickets are NOT accepted as certified

  •  Call if you need to ship oversized material that will require special equipment or handling

  •  Label your freight correctly; labels are included in the manual for your convenience; include your exhibit company name, booth number and the name of the event

  •  Freight will be accepted during exhibitor move-in times; additional surcharges or possible shipment refusal will occur if material is received outside of these times

 

SMALL PACKAGES AND CARTONS TO ADVANCE WAREHOUSE OR SHOW SITE:

  •  Charges apply per piece; total weight of shipment must be 50 lbs. or less

  •  Cartons and packages received without documentation will be delivered without guarantee of piece count or condition; special handling fees will apply to anything over 50 lbs.

  •  Services provided same as advance and direct shipments

 

ACCESSIBLE STORAGE:

  •  Empty storage may or may not be accessible during show hours

  •  Accessible storage is based on the total surface square foot of the pallet, with a $100.00 minimum per pallet

  •  Please visit the Stetson Service Desk for Accessible Storage stickers.

______________________________________________

 

 

EXPLANATION OF MATERIAL HANDLING TERMS

 

Crated or Skidded: Material that is skidded or shipped in a container (crate, skid, display case, box), that can be unloaded at the dock with no additional handling required. 

 

Uncrated: Materials shipped loose or pad wrapped, or unskidded materials with no proper lifting bars or hooks.

 

Special Handling: Shipments received in such a manner that it requires additional time, labor, or equipment to unload, sort, or deliver. Federal Express and UPS are included in this category. Please see below for specific definitions:

 

  •  NO LABELS: Shipments that arrive without labels clearly stating Exhibitor Name, Booth # and/or piece count.

  •  NO DOCUMENTATION: Shipments that arrive without a Bill of Lading and/or a certified weight ticket. Hand-written weight tickets are not acceptable. Bill of Lading must contain shipper, carrier, origin, piece count, and type as well as weights. Van lines (UPS, FedEx, DHL) typically do not include documentation.

  •  REWEIGH: All shipments are typically reweighed at show site. Bill of Lading weights will be compared to on-site weight tickets to ensure accuracy.

  •  STACKED SHIPMENTS: Shipments loaded in a way that multiple items are “stacked” in the vehicle or loose items placed on top, which requires items be removed to ground level first.

  •  GROUND (UN)LOADING: Vehicles that are not at dock level prevent the use of a loading dock. U-Hauls, flat beds, and company vehicles with trailers are included in this category.

  •  SIDE DOOR (UN)LOADING: See Ground Unloading. Also, shipments packaged in a way that it must be accessed through the side door of the delivery vehicle.

  •  CONSTRICTED SPACE (UN)LOADING: Trailers loaded tightly (side to side/top to bottom) that shipments are not easily accessible.

  •  MIXED SHIPMENT: Multiple pieces from multiple exhibitors in one delivery that requires additional labor to sort and separate shipments to deliver correctly to each booth.

  •  DESIGNATED PIECE (UN)LOADING: Shipments requiring a certain sequence of unloading or loading, reloading after loading to ensure it fits properly or moving around pieces to unload properly.

  •  CARPET ONLY: Carpet and/or pad require additional labor and equipment to handle.

  •  ALTERNATE LOCATIONS: Exhibitor freight that must be delivered in more than one area, floor or building.

  •  UNFORESEEN CIRCUMSTANCES: Stetson takes full measures to avoid complication at show site. Possible hourly labor in addition to special handling to all exhibitor freight when show site circumstances are out of Stetson’s immediate control such as construction, elevator complications, unforeseen material handling complications or stresses, or minimal on-site dock access.

 

Additional Charges

  •  Early/Late to Warehouse—Freight received before the 30-day window or after the deadline date will incur a 25% surcharge.

  •  Off Target—Freight received outside of designated exhibitor move-in times or target times will incur a 25% surcharge.

  •  Mobile Rolling Rate/Spotting Fee—this is a flat rate fee for any item on wheels (display vehicle, piano, heavy machinery, etc.) that enters/exits the exhibit hall with labor assistance (please call for details).

  •  Jockey Fee—Shipments arriving at the warehouse after the transfer date will incur an additional delivery charge if the exhibitor wishes to have the materials delivered to the show.  This charge is based upon weight, dimensions, show location, weekday/weekend, after hours, and/or holidays. 

 

Money Saving Tips: Small Package Shipping Without Documentation

  •  Express shipments such as FedEx, UPS, and DHL are delivered without documentation, such as a Bill of Lading or certified weight ticket. These packages will be delivered to the booth without guarantee of piece count or condition. Shipments received without documentation will be included in the category of Special Handling because of the additional time and labor involved.

  •  Consolidate small packages to save money. Packages received separately will be billed per receiving event.

(i.e.) Three separate shipments: 58 lbs. @ 200 lb. minimum, 62 lbs. @ 200 lb. minimum, 70 lbs. @ 200 lb. minimum

                               All three shipped together: 190 lbs. @ 200 lb. minimum

 

Benefits of Stetson Logistics

  •  Stetson Logistics will be on site at the close of your show. We provide all of the necessary paperwork and scheduling to ensure a smooth move out.

  •  Benefits: Exhibitors will not have to worry about carrier “wait” times and the charges those incur.

Exhibitors will not have to wait for their carrier to show up.

Representatives will be on site to answer all questions regarding shipment, delivery and charges.

Overtime charges can be avoided.

 

Ship Early

  •  Shipments arriving late to the warehouse or show site can cost time and money. Ship as early as possible. Our advance warehouse accepts shipments at least 30 days prior to move in.

bottom of page