At Stetson, we understand that each event is unique. We work diligently to create a management approach that is tailored to your individual needs, while delivering consistency and continuity with your account team and product. From the site visit and initial floor plans through final production, your assigned event team will meet and exceed every expectation.
As a client of Stetson Convention Services, your team of industry professionals is dedicated to providing you with the following:
Floor plan design
Dedicated traveling account team
Creative graphic design and production
3-D design for rendering previews
Service manual development & online ordering
Eco-consulting and sustainability initiatives
Your Account Team
Your account team at Stetson Convention Services will work in close collaboration to guarantee the success of your event. The servicing of your event will consist of the following team members:
Primary contact with show management during agreement negotiation period. Works closely with show management and account team members on budgetary needs, creative development and any additional items that may arise to achieve the overall success of the event.
Primary contact with show management throughout show planning cycle. Responsible for coordinating all show management pre-planning orders, managing exhibitor support staff, overseeing all show management needs, processing all onsite show management orders, coordinating all special requests, and working with facility personnel.
Orchestrates labor team to achieve the highest quality of service and satisfaction to show management, exhibitors and facility management. Supervise and coordinate all elements of exhibit preparations and show site production.
Exhibitor Services Representative
Communicates with exhibitors months prior to the show to assist with any pre-planning or service questions. Confirms and processes all exhibitor orders, coordinates freight, assists on-site at the service desk and handles all invoicing post show.
Designs and manages the production of show graphics, communicating directly to guarantee full knowledge of show site requirements. Works closely with account manager and event manager to guarantee effective and visually appealing graphics.
Creates all floor plans with accurate dimensions and in accordance with local fire marshal specifications. Works closely with show management to achieve desired traffic flow and booth layouts.
“We have used Stetson Convention Services for the past six years and have had nothing but outstanding service. Each step of the way they were there to help us and lead us to a very successful event. They ensure that everything goes smoothly from beginning to end, helping us make the best decisions for our exhibitors and sponsors. Stetson is truly an extension of our staff. We have always been very satisfied by their work and will continue to use them in the future.”
-T. Witt, Pittsburgh Three Rivers Marathon
Time has shown that year after year our shows have been successful and both attendees and exhibitors have expressed their satisfaction with both the overall presentation and their satisfaction with the event. We highly recommend Stetson for any opportunity in their path, for you won’t be disappointed with the end result, but also with the around-the-clock customer service values that Stetson lives by."
-D. Reverman, Blue Star US
“Our conference is a sustainable one and we work with Stetson because of their company’s commitment and dedication to sustainability. They have helped us reuse materials from year to year, minimize waste and are always mindful of the budget. They manage everything in a professional and seamless manner and are focused on solutions to help make our event a success. They are dedicated to excellent customer service, which they bring every year to our conference. Our event is a huge undertaking and Stetson helps make everything more manageable and fun. Their team is an absolute pleasure to work with!”
-K. Smith, AASHE