Stetson understands the importance of great customer service. Our Exhibitor Service’s team is incomparable when it comes to providing customer satisfaction. Our staff has the tradeshow industry knowledge and experience necessary to provide exhibitors with skillful guidance and support.
Stetson’s pre-show customer relations with exhibitors provides advance show order confirmation and invoicing with each exhibitor. This ensures the accuracy of equipment and services ordered and provides the invoice total. Invoices are updated and available for review prior to exhibitor move-out at the on-site Stetson Service Desk.
An attractive service center is staffed with a service team dedicated exclusively to your important event. The service center is open during move-in, move-out and all show hours to answer questions, direct inquiries and provide support in any way necessary.
Our Exhibitor Services department is happy to provide the following:
Online ordering and informative exhibitor service manuals
Exhibitor call center
Pre-show order confirmation and invoicing via email
Informative exhibitor conference calls
Attractive, full service on-site exhibitor service center
Extensive inventory of quality equipment and show services
Flexibility with exhibitors that other contractors do not offer
“The attention shown to our convention needs and expediency of the same was nothing short of stellar. In fact, when a problem arose with one of our own pieces of display graphics, the tech from Stetson went well above the call of duty to fix the problem as a courtesy. Again, your team became our heroes! My experience with Stetson over the years has been great. I'm so glad to see your company continues to keep the customer at the center of their service philosophy.”
- Pete, Exhibitor
"Stetson’s staff were extremely professional and made both the move-in and move-out as easy and seamless as possible. I have been doing trade shows for almost 15 years and have never worked with better people than you folks."
- Rick, Exhibitor
“I can honestly say that in all my years of convention work, Stetson's service has been remarkable from an exhibitor standpoint. Their advance communication with us as an exhibitor and showcase presenter, their accessibility onsite throughout the duration of a show, and their "service with a smile" whenever we have had questions or needed special attention has really taken a great deal of stress out of the process of planning for and exhibiting for me and my staff.”
- Jennifer, Exhibitor